Last updated: 1 June 2026
lunar-traction is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides additional information about how we meet our GDPR obligations.
lunar-traction is the data controller responsible for your personal data. Our contact details are:
lunar-traction
Willow House, 14 Meadow Lane
Witney, Oxfordshire OX28 4BN
Email: [email protected]
We adhere to the following data protection principles when processing your personal data:
We process personal data under the following lawful bases:
Where you have provided clear, informed consent for us to process your data for specific purposes, such as receiving marketing communications or newsletter subscriptions.
Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request, such as preparing quotations or delivering ecological consultancy services.
Where processing is necessary to comply with our legal obligations, including professional regulatory requirements, tax and accounting obligations, and health and safety legislation.
Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights. Our legitimate interests include:
Under UK GDPR, you have the following rights regarding your personal data:
You have the right to know how your personal data is being used. This is provided through this page and our Privacy Policy.
You can request a copy of the personal data we hold about you. We will respond to your request within one month and provide the information free of charge.
You can request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You can request that we delete your personal data in certain circumstances, including where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful.
You can request that we limit how we use your personal data in certain circumstances, such as while we verify accuracy following a correction request.
Where processing is based on consent or contract, you can request that we provide your personal data in a structured, commonly used, machine-readable format.
You can object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds.
You have rights concerning automated decision-making, including profiling. We do not currently use automated decision-making that produces legal or similarly significant effects.
To exercise any of your GDPR rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by two further months for complex requests.
We have procedures in place to detect, report and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and report the breach to the Information Commissioner's Office within 72 hours.
We conduct Data Protection Impact Assessments where our processing is likely to result in high risk to individuals, particularly when using new technologies or processing special categories of data.
We primarily process data within the UK and EEA. Where we transfer data to countries outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Government.
Where we engage third-party processors to handle personal data on our behalf, we ensure they provide sufficient guarantees regarding data protection. We have written contracts with all processors that include appropriate data protection obligations.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.